CCNP CISO INTERNETWORK TROUBLESHOOTIN (2008 年度畅销榜NO.83134 )

Table of Contents\r\n\r\nIntroduction \r\n\r\nChapter 1 1ntroduction to Troubleshooting\r\n\r\nDescribe information gathering and communications to get the best use of Cisco service and support services\r\nDescribe an efficient problem--solving method When troubleshooting and documenting internetwork problems\r\nIdentify and apply generic and Cisco-specific troubleshooting tools on Cisco routers and switches\r\nAnalyze problem symptoms and resolve resolution strategies in TCP/IP (including the Microsoft 95 /NT IP stack), Novell\r\nIPX, AppleTalk, Ethernet VLANs, Frame Relay, and ISDN BRI\r\nPerform labs that troubleshoot problems (hardware software, or configuration bugs), then correct thesebugs to restore full network operations\r\nChapter 2 Support Resources for Troubleshooting \r\nDescribe the tyPes and purPoses of tools commonly used for network troubleshooting processes\r\nDescribe and use the Cisco information resources (especially those in the CCO CD or Web site) that can assist withtroubleshooting processes\r\nList the preferred methods for escalation of troubleshooting issues to Cisco’s service and support programs\r\n\r\nChapter 3 Using Troubleshooting Methods \r\n\r\nUse a problem--solving model to systematically troubleshQOt a given problem and list the value of using a systematic process\r\nApply a process for documenting the steps taken to isolate potential causes and determine potential solutions\r\n\r\nChapter 4 Identifying Troubleshooting Targets \r\n\r\nDemonstrate knowledge of troubleshooting targets for connection-oriented and connectionless protocols\r\nDemonstrate knowledge of common Data--Link layer characteristics and key troubleshooting targets likely to be found in campus LANs\r\nDemonstrate knoWedge of connection sequences and key troubleshooting targets within TCP/IP, Novell IPX, and APpleTalk \r\n\r\nChapter 5 APplylng Clsco Troubleshootlng Tools \r\n\r\nHandle troubleshooting tools and minlmize their lmpact on a Cisco router’s switching tyPe and data flow \r\nIdentlfy and use the innate Cisco IOS software commands and debug utilities to filter, capture,and dlsplay protocol traffic flows \r\nObtain protocol troubleshooting information by capturirig and interPreting data with a third--party protocol analyzer \r\n\r\nChapter 6 Dlagnosing and Correcting Campus TCP/1P Problems \r\n\r\nUse proven problem--isolation techniques to list the symptoms of common TCP/IP problems \r\nApply diagnostic tools to trouble tickets and solve classroom network TCP/IP problems that simulate real-life internetworking malfunctions \r\nApply diagnostic tools to solve network problems that include systems running TCP/IP with Wlndows NT/95 clients and servers \r\n\r\nChapter 7 Dlagnosiug and Correcting Novell Networking Problems\r\n\r\nUse proven problem--isolatlon techniques to list the symptoms of common Novell IPX problems on router networks\r\nApply diagnostic tools to trouble tlckets and solve classroom netWork Novell IPX problems that simulate real--life internetWorking malfunctions \r\n\r\nChapter 8 Dlagnoslng and Correctlng APpleTalk Problems\r\n\r\nUse proven problem--isolatlon techniques to llst the symptoms of common APpleTalk problems on router networks\r\nApply diagnostic tools to trouble tickets and solve classroom network APPteTalk problems that simulate real-llfe intemetworking malfunctions \r\n\r\nChapter 9 Dlagnoslng and Correcting Catalyst Problems\r\n\r\nUse proven problem-isolation techniques to list the symptoms of Catalyst 5OOO and VLAN problems on switched Ethemet networks \r\nApply diagnostic tools to trouble tickets and solve classroom network Catalyst 5OOO problems that simulate real--life networking malfunctions \r\n\r\nChapter 1O Troubleshooting VLANS on Routers and Swltches\r\n\r\nApply diagnostic tools to classroom troub1e tickets on switched and routed VLAN configuration problems\r\nUse Cisco IOS router troubleshooting commands with\r\nCatalyst 5OOO switched troubleshooting commands\r\n\r\nChapter 11 Dlagnoslng and Correcting Frame Relay Problems\r\nUse Clsco IOS commands and problem--isolation techniques to identify the symptoms of common WAN\r\nand Frame Relay problems\r\nApply diagnostic tools to trouble tickets and solve classroom network Frame Relay problems that\r\nslmulate real--life WAN malfurictions \r\n\r\nChapter 12 Dlagnosing and Correcting 1SDN BRI Problems\r\n\r\nUse Cisco IOS commands and problem--isolation techniques to identify the symptoms of common ISDN BRI problems\r\nApply diagnostic tools to trouble tickets and solve classroom network ISDN BRI problems that simulate real-life WAN malfunctions \r\n\r\nChapter 13 Protocol Analyzer APplications \r\n\r\nDescrlbe the interface and functions of the FTP Software\r\nLANWatch protocol analyzer product \r\n\r\nChapter 14 Executing a Router Core Dump \r\n\r\nDescrlbe the neceS8ary steps to execute a (manual) core dump

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