本书阐述了平衡计分卡作为有效战略管理工具的应用。作者在简要介绍了平衡计分卡的概念与发展历史后,着重描述了他们就此理论在中国的具体实践;在原有平衡计分卡理论的基础上,将其延伸至协调组织体系、流程改进、人力资源系统(能力发展、浮动薪酬、领导力、组织学习和企业文化)等领域,构建了系统的平衡计分卡体系;同时更指出了在实施平衡计分卡体系过程中可能遇到且必须解决的重要问题,并提供了实践证明行之有效的解决方案。\r\n
Praise\r\nForeword\r\nPreface\r\nChapter 1 Management Challenges in China\r\nChapter 2 Balanced Scorecard Overview\r\nChapter 3 BSC Historical Development\r\nChapter 4 Global BSC Applications\r\nChapter 5 BSC and Business Strategy\r\nChapter 6 BSC,Objective Setting and Measurement\r\nChapter 7 Desingning Organizational Aligment with BSC\r\nChapter 8 BSC and Human Resource Systems\r\nChapter 9 BSC and Organizational Culture\r\nChapter 10 BSC and Business Processes\r\nChapter 11 BSC,Leadership and Learning\r\nChapter 12 BSC implementation\r\nChapter 13 BSC and China:Current Status and Future Directions\r\nAbout the Authors\r\n
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