工作信函天天用英语/朗文上班族系列英语 (2009 年度畅销榜NO.10305 )

本书是从朗文出版公司引进的英文原版书。全书共分8个单元，介绍了商务工作信函写作的基本要求，结合实例介绍了各种类型的信函的写作方法，并对常用语句作了详细注释，对英国英语和美国英语的差异作了比较。书中每个单元后均有练习，供学习者巩固所学知识。读者还可以登陆朗文公司网站获取相关学习资料。

Introduction\r\n1 The basics\r\n Beginnings and endings\r\n The writers know each\r\n other well\r\n the writers know each\r\n other\r\n the Writers do not know\r\n each other\r\n Basic layout\r\n A Standard letter\r\n A memo\r\n A group email\r\n2 Making contact \r\n Messages 1\r\n Messages 2\r\n3 Arrangements\r\n Arranging a visit\r\n Travel arrangements\r\n Taking and forwarding messages\r\n4 meetings\r\n Setting up a meeting 1\r\n Setting up a meeting 2\r\n Meeting follow-up\r\n5 Enquirles\r\n Messages 1\r\n Messages 2\r\n6 Orders，dealing with problems\r\n Orders\r\n Dealing with problems 1\r\n Dealing with problems 2\r\n7 Short reports\r\n Providing information\r\n Focus on facts and figures\r\n8 Personal Messages\r\n Messages 1\r\n Messages 2\r\nGlossary\r\nAnswers\r\n Appendices\r\n 1 Punctuation\r\n 2 Dates and times\r\n 3 Abbreviations

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